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JackpotCity Casino Review

JackpotCity Casino
Casino Meta Logo

Rating summary for JackpotCity Casino:

Casino Meta Logo
95

Excellent score

How does this work?

Trustpilot rating 8.8/10
App Store rating 4.6/10
User rating 0.0/10
Industry rating 7.6/10
Social Media rating 5.0/10
Expert rating 9.5/10

More information about this casino:

Bonus:

100% up to $1600

Bonus T&C:

35x wagering, $10 Min deposit, New customers only

Average Payout Time:

1-2 days

Average Game RTP:

98.34%

Games:

1100

Game Providers:

6

License:

Malta Gaming Authority (MGA)

Payment Options:

14

Jackpot City Casino Overall Performance

Are you ready to uncover one of the world’s most popular online casinos? Say hello to Jackpot City. Along with over two decades of operation, hundreds of online slots and casino games, and flexible payment options, Jackpot City Casino upholds strict player safety and data protection standards. Therefore, you can gamble with confidence, knowing your funds and personal data are safe.

Our thorough casino evaluation process involves scrutinizing every aspect of Jackpot City, including its security, customer support, mobile capabilities, and more. Additionally, we take our reviews one step further than most by using our own in-house algorithm tool, CasinoMeta. By blending our own experts’ ratings with up-to-date quantitative casino data points and the site’s overall user-friendliness, we create the most in-depth and trustworthy reviews around.

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We also take into account existing users’ opinions and ratings on various social media platforms and review websites. By doing so, we keep our reviews completely impartial, not withholding any pitfalls or areas for improvement. We want you to see the complete picture, not just where the site excels. So, without further ado, come with us as we explore all Jackpot City Casino has to offer.

Rank Logo Casino Name Rating Bonus
1
Spin Casino
Spin Casino
Casino Meta Logo

Excellent score

96
100% up to $1000
2
JackpotCity Casino
JackpotCity Casino
Casino Meta Logo

Excellent score

95
100% up to $1600
3
7Bit Casino
7Bit Casino
Casino Meta Logo

Excellent score

95
100% up to 5 Bitcoin
...
28
Casinoly
Casinoly
Casino Meta Logo

Good score

67
100% up to $750 and 200 FS
29
Leon Bet
Leon Bet
Casino Meta Logo
100% up to $500
30
FatPanda
FatPanda
Casino Meta Logo
$500
Starburst Bonus at JackpotCity Casino

100% up to $1600

-

JackpotCity Casino Casino Ratings on Other Platforms

Industry Rating

7.6/10

As we’ve already mentioned, a vital part of our thorough assessments entails comparing Jackpot City Casino on various review websites, social media sites, and other platforms. Doing so ensures that we accurately represent the public’s honest and general opinion of the brand. During our review, we found a wide range of positive and negative ratings from various platforms, including:

  • Casino.org: 9.6/10
  • AskGamblers: 6.2/10
  • Casino.Guru: 8.1/10
  • ThePogg.com: 6.5/10

App Store Rating

4.6/10

Aside from its optimized and responsive mobile browser site, Jackpot City Casino also provides a dedicated mobile app for Android and iOS users. Featuring superior connectivity and usability, Jackpot City’s mobile casino app also offers special alerts and notifications. You can stay up to date on all the hottest game releases and new bonuses.?

Part of our impartial and in-depth review process involves researching the casino’s current user rating on various platforms, including the Apple App Store. That way, we can see what existing players think of the app’s performance, speed, and quality. With an overall score of 2.3/5, the ratings for the Jackpot City app are slightly below average, with most users experiencing similar issues.?

For example, many reviewers experienced problems with funds not showing players’ accounts after making a deposit. Further negative reviews criticized Jackpot City over long withdrawal times, high wagering requirements, and other cash-out issues. We also found plenty of positive reviews and 5-star ratings. One user noted that they enjoyed the mobile app and found the live chat staff to be very polite and helpful.

Jackpot City App store

Trustpilot Rating

8.8/10

Not much to our surprise, our review team discovered that Jackpot City Casino has an excellent score of 4.4 stars out of 5 on Trustpilot, resulting in one of the best overall ratings, the iGaming industry has to offer. From over 60 reviews in total, an overwhelming 82% of users ranked the site “Excellent”, compared to only 5% who found the casino “Bad” and 8% who found the site “Great”.?

The low number of negative ratings cited the same issues as iOS App Store users, with some problems including slow withdrawal speeds and high wagering requirements on bonuses. To avoid those issues, we recommend always reading the T&Cs of an online casino and its bonuses before playing. By understanding all restrictions, limitations, wagering requirements, and transaction times, you will know exactly what to expect when registering for an online casino.

The positive reviews praised the online casino for its banking options, withdrawals, and excellent customer service. A few users also commended Jackpot City Casino on its website design, claiming the online casino is easy to use and navigate.

Jackpot City Casino Trustpilot ratingOverview for Trustpilot reviews for Jackpot City online casinoExample user review for Jackpot City on TrustpilotUser review example on Trustpilot for Jackpot City

Social Media Rating

5.0/10

Our research revealed that Jackpot City Casino has a substantial social media presence, boasting a Facebook, Twitter, Instagram, and YouTube page. While Jackpot City is the most active on Twitter, certain accounts are considerably more neglected than others. For example, The brand’s last Instagram post was part of a promotional video posted in May 2018, and its most recent Facebook post was published back in August 2016.?

Yet, Jackpot City regularly tweets information about responsible gambling, new games in different jurisdictions, the latest casino news, and more. The site also interacts with other software providers and players, essentially opening up another effective channel of communication. Jackpot City Casino also occasionally uploads promotional videos, how-to guides, and more on its YouTube channel.

Social Followers Likes Visit
3,490
3,490
3,352
1,000+ tweets
1,092
9 posts
101
27 videos, 13,000+ views

JackpotCity Casino Bonus Offers

Jackpot City Casino Bonus Information

Bonus Type:

-

Bonus Amount:

1600 USD

Match:

100%

Wagering:

70x

Time to Wager:

2 months

Max Payout:

$/£/€400

Max Bet:

$/£/€8

Free Spins:

-

You’ll truly feel as if you’ve hit the jackpot with Jackpot City’s welcome bonus. All new depositing players can grab a generous $/£/€400 deposit match bonus when funding their accounts for the first time. However, the fun doesn’t stop there. Jackpot City Casino doesn’t just reward its prospective bettors on their first deposits. You can claim a lucrative $/£/€400 deposit match bonus on your first four deposits! That’s three more welcome bonuses than most online casinos.

With up to $/£/€1,600 bonus funds up for grabs in total, you can really keep your bankroll boosted for much longer at Jackpot City Casino. Yet, as with all other welcome bonuses, you’ll first have to meet the offer’s T&Cs before cashing out your winnings. The most important (and perhaps most disappointing) restriction of all is the 70x wagering requirements, referring to the number of times you must play through your promo before withdrawing.?

This figure rests way above the industry average, so this is something you must consider before claiming the Jackpot City Casino bonus. Additionally, you only have seven days from creating your account to claim the Jackpot City bonus. Yet, with 2 months to play through your bonus funds, you can take your time playing your favorite casino games and online slots.?

Different casino games also contribute differently towards the wagering requirements. While all slots, scratch cards, and keno games account for 100%, video poker and all types of blackjack only contribute 10% towards the wagering requirement. All roulette, craps games, sic bo, table poker, and baccarat games do not contribute whatsoever. Ultimately, Jackpot City Casino’s offer is best suited for slot, scratch card, and keno players.

Aside from its attractive four-tiered welcome package, Jackpot City also boasts ongoing daily and weekly promotions for its existing players. For example, Jackpot City Casino’s Daily Deal promotion offers a guaranteed match offer every day of the week. Since this bonus is based on your gameplay, it is unique to each individual player. It can also change from day to day, keeping things exciting. Additionally, you can also take a spin on Jackpot City’s Bonus Wheel, an exclusive promotion offering generous perks and prizes.